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FAQs - SHR Management

Frequently Asked Questions

Does SHR Management provide free estimates?

Yes, I provide free estimates. When you reach out for a quote, I will schedule a convenient time to visit your location and assess your specific needs. During the assessment, I will evaluate the scope of the project, discuss your requirements in detail, and provide you with an estimate at no cost to you. My goal is to ensure transparency and provide you with a clear understanding of the pricing and services offered. If you have any further questions or would like to schedule your free estimate, please don't hesitate to contact me at contact@shr-management.com. I look forward to serving you!

How do I sign up for services with SHR Management?

To sign up for services with SHR Management, you can email me at contact@shr-management.com or fill out the form on my contact page. I will get back to you promptly regarding your inquiry. If you have any specific questions, feel free to include them in your inquiry.

Can SHR Management provide a regular lawn cutting schedule?

Yes, I provide you with a regular lawn-cutting schedule that suits your requirements, whether it is on a weekly or, bi-weekly.

Once I sign up what can I expect?

After you approve the quote, you can expect the following:

  • Confirmation for one-time service requests such as sod installation: Once you approve the quote for one-time services like sod installation, you will receive a confirmation with the specific date and time for the service. Additionally, the confirmation will include an estimate of the expected duration for the completion of the sod installation. In addition to receiving a confirmation on the date and time for one-time service requests such as sod installation, I also provide updates on progress throughout the project. These updates will keep you informed on the status of the project and let you know if there are any issues that need to be addressed.

  • Confirmation for regular maintenance services such as lawn cutting: For regular maintenance services like cutting, you will also receive a confirmation. This confirmation will include the date and time for the scheduled service. It ensures that you are informed in advance about when you can expect the regular service to take place.

At SHR Management, I believe in open and transparent communication with my clients, which is why we make it a priority to keep you informed. If you ever have any questions about the progress of your project, please don't hesitate to reach out to me at contact@shr-management.com. We are always happy to provide you with updates and ensure that you are completely satisfied with our services.

IS SHR Management Insured?

Yes. SHR Management carries a Commercial General Liability Insurance Policy. Ensuring that I am properly insured is a top priority. 

Who will be working on my property?

For weekly lawn cutting and bigger projects, Scott Riley, the owner and operator of SHR Management, will be working on your property. In the event that the project is large and requires a team of professionals, Scott will communicate with you to let you know who will be included on the team working on your property.

At SHR Management, I believe in delivering high-quality services and providing my clients with an exceptional experience. This is why I make it a priority to ensure clear communication throughout every step of the service process. 

What is your policy concerning inclement weather and rescheduling?

In the case of inclement weather, we may need to reschedule services to ensure safety and maintain the quality of our work. I will communicate with you and make necessary arrangements.

How do you handle obstacles in the lawn, such as trees or irrigation systems?

I have extensive experience handling obstacles in the lawn, whether it's carefully maneuvering around trees or working around irrigation systems.

Can you accommodate specific requests for lawn patterns or height?

Of course. I work with clients who have specific needs for their lawn. Let me know and we can discuss.

What equipment do you use?

I utilize professional-grade equipment such as high-quality lawnmowers, trimmers, and edgers to ensure efficient and precise lawn cutting.

Do you offer additional lawn care services like overseeding, sod installation or weed control?

Apart from lawn cutting, I also provide a range of lawn care services that are aimed at ensuring your lawn remains in optimal condition. These services include sod installation, aeration, and overseeding, which are all geared towards promoting a healthy and vibrant lawn.

In terms of weed control, I provide hand-weeding services as part of my comprehensive approach to lawn care. I do not use chemical treatments for weed removal. This ensures that your lawn remains healthy and free from potentially harmful chemicals.

When am I charged?

During the initial quote process, we will align on payment frequency. I accept cash and electronic transfers. If you have specific payment needs, we can discuss them. 

When are fall clean-ups done?

The process of fall clean-ups can sometimes require multiple visits, especially if you have a large property or an extensive amount of leaves and debris to remove. Additionally, the timeline for completing the clean-up can be influenced by the unpredictable nature of weather conditions.

At SHR Management, I understand the challenges that can arise during fall clean-ups. I strive to provide efficient and thorough services, but it's important to note that the number of visits required and the timeline for completion may vary depending on the specific circumstances of each property. Factors such as the size of the yard, the amount of leaves and debris, and the weather conditions can all impact the duration of the process. 

When are spring clean-ups done?

My spring cleanups generally take place between late March and mid-May, depending on the weather and the specific needs of your yard. Be sure to book early to ensure you don't miss out.

Grass Texture

“We had a weedy boulevard that was totally overgrown. Scott Riley provided a fantastic solution - sod. And using chicken wire on top has completely prevented raccoons from overturning it! We will for sure hire him again.”

TIffany Knight

Liberate Yourself from Yard Duties
Request a Quote Today 

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